This tutorial will guide you through the basics of the chat process.
Furthermore, in this guide we’ll cover the characteristics and rules of the chat process itself.
Because a lot of young people use web counselling, there is often a wait time before a counsellor is available.
When you connect to Web Chat counselling, you will be asked to complete a short questionnaire.
In this case your Webvisitor will be connected with the same Operator that he had a chat with earlier, given that this Operator is online and has any free slots.
For less experienced Operators it's advisable to reduce the number of Chat Slots.
One on One consultations with your own UK based account manager ensure we understand your business objectives in order to optimise results.We are now in the process of developing our new connection and are finding the process relatively simple and stress-free." Destinology · Paul Marshall "Click4Assistance offers our customers a fantastic service allowing our brand to have a real time relationship with our customers online.I am extremely excited by this partnership as we aim to be at the forefront of Live Chat developments and customer experience online." Harveys · Perry Braun "We have found working with click4assistance a delight.We used this data to optimize our website and landing page copy and saw a 176.33% conversion rate increase.Chatting with Userlike offers much more than the possibility to type and hit “send” until all questions are answered.